Powering Up

"Power
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

Sep 25

[ARCHIVED] Delnor Hospital Water Main Project - Sept. 25 Update

The original item was published from September 25, 2025 4:30 PM to November 26, 2025 12:05 AM

The City of Geneva is replacing a water main near the Northwestern Medicine Delnor Hospital Health & Fitness Center. See the construction web page for a project map and more information.

Sept. 25 Update

The new water main has been installed, pressure-tested and chlorinated near the hospital fitness center. During the week of Sept. 29, the contractor will be connecting the fitness center to the new water infrastructure.

The connection process will temporarily disrupt water service to the fitness center. The contractor will be providing advanced notice to the fitness center staff before work begins.

After the connection is completed, the remaining work includes a secondary water main connection (which will not impact water services) along with pavement and grass restoration. The project is expected to be completed in October.

Subscribe For Updates

The public can subscribe for the Pardon The Progress construction blog updates via Notify Me on the City’s website. For more information, call the Geneva Public Works Department Water Division at 630-232-1551.