Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Nov 04

[ARCHIVED] Public Works Department: Quick Response To Address Street Lighting

The original item was published from November 15, 2017 to November 1, 2018 12:05 AM

Shout out to Diane and the Electric Division! Quickly replaced street light; feel safer with this lighting during my 5 a.m. walk to the train.

Thanks for being super-responsive to submitted requests. This is my second experience with outstanding service.

Jodi (submitted via Twitter)

Tag(s): Street Lighting, Public Works, Electric