The original item was published from February 14, 2023 1:39 PM to May 25, 2023 10:32 AM
The Geneva Public Works Department responded to two smaller power outages over the weekend, Feb. 11-12.
Five customers in the Geneva Business Park lost power at 11:55 a.m. Feb. 11 after a car struck an electric pole. Public Works was able to bring the industrial customers back online at 12:20 p.m. by switching the electric load to another substation.
The second service disruption started at 8 a.m. Feb. 12 due to a broken cutout, which is a combination of a fuse and a switch used in primary overhead feeder lines to protect distribution transformers from current surges and overloads. Fifteen customers generally along Kaneville Road and West State Street lost power. Public Works replaced the cutout and restored service by 9:30 a.m.
As a reminder, residents should report outages occurring after hours and on weekends to the Geneva Police Department non-emergency number at 630-232-4736. Police will then dispatch the on-call Public Works personnel. The City does not monitor social media channels and the online request system 24 hours a day.