Powering Up

"Power
Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

Reporting Outages
Normal business hours
Public Works Electric Division at 630-2321503

After-hours, Weekends, Holidays
Police Department at 630-232-4736. FYI, our online request tracker system and social media accounts are not monitored 24 hours a day.

Jun 19

[ARCHIVED] Materials Delay Pushes Back Underground Electric Replacement Schedule

The original item was published from June 19, 2023 3:38 PM to October 1, 2023 12:00 AM

The City is enhancing electric service reliability by replacing underground utility cable in four areas of Geneva. Work began in August and will continue into this summer.

Utility Dynamics, the City contractor, completed the Fabyan Parkway project. After an extended delay in receiving materials, work is scheduled to resume in late June at the following residential locations:

  • South Street (near Gary & Shelia lanes) - June 21-22;
  • Hill Road and Whitfield Drive - June 23-29; and
  • Burgess Road area - July 10 - Aug. 28.

Scheduled power outages will be required to connect homes to the new electric infrastructure. Final landscape restoration will begin after all the homes have been connected.

A project map and additional information can be found on the underground electric replacement program web page.

Tag(s): Undergroun Electric Replacement, Public Works, Pardon The Progress, Electric Service Reliability