Powering Up

Geneva owns and operates its own electric utility, and we take great pride in providing reliable electric service to our residents and businesses. However, like all utilities, we are susceptible to outages caused by bad weather, animals, equipment issues and more.

This blog is designed to provide updates on what caused outages after service has been restored. Large-scale power outage updates will be posted in real-time on the City's Alert Center on the our website homepage. Customers can subscribe to receive these updates via Notify Me.

People looking to report outages to the City should call the Public Works Electric Division at 630-2321503 during normal business hours and the Police Department at 630-232-4736 after-hours, weekends and holidays. The City's online request tracker system and social media accounts are not monitored 24 hours a day.

Sep 11

[ARCHIVED] Community Thanks Public Works For July Storm Response

The original item was published from September 11, 2024 10:15 AM to October 1, 2024 12:00 AM

Two strong storms struck Geneva July 14 and 15 causing extensive tree damage and numerous power outages. The community showed their appreciation to the Geneva Public Works Department for their dedicated response in less than ideal conditions, which included a significant heat wave following the storms.

Jenn M.

I was without power for a long time last night, but I know (Public Works crews) were working hard in some terrible conditions. Thank you to your entire team for being out there when no one else wanted to be. This is when our public servants count the most

Anonymous

I would like to express my gratitude to the city of Geneva and its public employees for the prompt response to the twin storms that we recently experienced. Fallen trees and broken branches were cut down, streets cleared, and power restored efficiently. Whatever we needed, the community had alternative solutions. We bought ice for the fridge. We went to the library to use the computer and charge our cell phones and take shelter from the next storm. The library staff was kind enough to let us stay past their closing. I never heard anyone complain. It was a bad, unusual and unpredictable incident. Thank God we had water and there were no injuries. I am so happy to be part of this community

Anonymous

Thank you for your quick and efficient service in addressing broken branches from a City parkway tree that were hanging down over the driveway after two severe thunderstorms.

Patricia W.

Thank you Public Works crews for getting our power back on.

Paul K.

Our power went out last night but was back on in about 30 minutes. Great job!

C.J.

Definitely thanked the men that came to our neighborhood 30 minutes ago. Be kind to these heroes today. Working in this heat under so much pressure is not easy.

Alicia H.

A big thank you to the City workers!!! My neighborhood by the high school got hit hard.

Sandy L.

Thank you City workers for all you are doing for our community Stay safe.

Lauren L.

It was so sad to see the beautiful, huge tree down at Route 25 and Division. Thank you to the City employees working hard in this heat to get everything cleaned up!

Jenny C.

Thanks to all the City workers helping to get storm damage cleaned up and restoring full functioning of the community.

Carla D.

Thank you to all the City workers for helping so quickly and efficiently.

Patricia D.

Such a relief to have my power restored at about 1:30 a.m. Thank you to all who made this happen. Thank you to all the City employees working out in this heat.

Charles B.

Thank you to the Electric Division and Rantoul/Princeton for getting the power restored. With the kind of weather we had last night, we are extremely lucky with the relatively short power outage duration.

Maureen F.

Thank you to all the crews that had to endure the dangerous weather over the past two days to repair outages.

Keelin D.

Thank you to all the workers who spent the night fixing our power on North Street last night.

Abe S.

Thank you Public Works!

Diane G.

We have been Geneva residents for 11 years and are so happy with the excellent service the City provides.

Liz C.

Thank you. You guys are doing a great job (with the special brush collection).

Peggy W.

Thank you for being so prompt on the brush pick up.

Catherine G.

Thank you for your service.

Dwayne W.

Thank for the (communications) update. Keep up the good work.