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When temperatures fall below the single digits this winter, the City wants to remind residents to take action to avoid frozen water lines this winter.Most importantly, do not shut off heat to a home or business that is unoccupied. Water pipes will freeze and burst, causing a significant amount of damage. Opening cabinets underneath sinks helps keep pipes warmer during the winter.People should make sure that outdoor garden hoses are disconnected. If water pipes are located on outside walls that are not insulated, it is recommended that a small stream of water be constantly running to prevent the pipe from freezing. For more information, call the Public Works Department Water Division at 630-232-1551.