Last year, the Geneva Police Department responded to more than 11,700 calls for services. Those calls ran across a wide spectrum to include criminal investigations, mental health crisis interventions, domestic disturbances and violence, school security, traffic crashes, parking violations, animal complaints, and more.

To maintain a consistent and professional response, the Geneva Police Department relies on comprehensive, up-to-date policies.

Recently, the Geneva Police Department was honored for achieving Gold level by Lexipol, the nation’s leading content, policy and training platform for public safety agencies. Geneva received the company’s highest form of recognition for consistently and effectively disseminating policies to employees, issuing timely policy updates as laws frequently change, and ensuring employees are trained on policies. The Lexipol Connect Program tracks the Geneva Police Department’s performance on five metrics proven to measure success in policy management.

“Utilizing policies, created following best practices and regularly training our personnel on those policies, is integral to the success of our department,” Geneva Police Chief Eric Passarelli said. “These efforts allow the Geneva Police Department to build and maintain trust within the community that we proudly serve.”

The Geneva Police Department’s excellence in policy and policy training enhances community safety and employee competence by ensuring consistent, effective responses to calls for service based on national law enforcement standards.