How do I enroll in the Premise Alert Program?

Under the Illinois Premise Alert Program Act, residents with special needs or disabilities are encouraged to provide information to be used as guidance and provide assistance to first responders in the performance of their duties. An enrollment form and more information can be found on the City's website.

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1. How do I start and/or stop my utility (electric, water and sewer) service?
2. How do I pay for my utility bill?
3. I received a yellow "Past Due Notification Letter," can I make payment arrangements?
4. My utility service has been disconnected, what should I do?
5. What if I dispute a charge on my City utility bill?
6. I made a payment through my bank's Online Bill Pay service. Why did I receive a late penalty?
7. What are the current electric rates?
8. What are the current water and sewer rates?
9. How do I check my water usage?
10. How do I check for water leaks?
11. Who are the utility service providers within City of Geneva?
12. What is the cost of recycling?
13. Who provides garbage pickup service?
14. How do I enroll in the Premise Alert Program?