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Residential Stop Service / Move-Out Form

  1. Utility Account Move Out Request

    When canceling an account, please keep in mind that the City needs two business days to process request. In the event a refund is due from a final bill, please be sure to include accurate forwarding and contact information. If you have any questions, please contact the Finance Department at 630-232-0854 during our operational hours or email

  2. Enter your closing date or lease end date. We cannot go back in time to get a final read. Please allow two business days to obtain a final read.

  3. Geneva, Illinois 60134

  4. e.g. 0123000456-000

  5. Please include Suite/Apt/Unit number
  6. Landlord Information

    If you are a tenant or renter, please select "Tenant/Renter" in the relationship field, and please fill out the information below.

  7. Include Suite/Apt/Unit Number

  8. Terms of Agreement*

    That this electronic signature is the legally binding equivalent to my handwritten signature and has the same validity and meaning. I will not, at any time in the future, repudiate the meaning of my electronic signature or claim that my electronic signature is not legally binding.

  9. I acknowledge that this constitutes written application for termination of utility service at the address above, pursuant to the Geneva City Code, 9-1-1A. Further, I acknowledge that I agree to pay all charges for services rendered as a result of this request. I understand and agree that failure to pay any amount due to the City of Geneva can result in discontinuation of services until such time as payment has been received.

  10. Leave This Blank:

  11. This field is not part of the form submission.