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Whether you are new to Geneva, relocating or just need to update your utility billing information, the City’s Finance Department is here to help. Both residential and commercial customers can start or stop utility services by filling out the appropriate form below.
If you are looking to install electric service for a newly constructed home or commercial/industrial property, you also must contact the City’s Public Works Department Electric Division at 630-232-1503 and speak with Jennifer Hilkemann, Manager of Distribution Construction & Maintenance. She also can be reached by email.
If you are moving into Geneva, start your home's utility services by notifying the City's Finance Department online.
Moving out of Geneva? We are sorry to see you go. You can stop utility services conveniently with our Finance Department.
For customers who have a name change, new phone number or email address, make sure the City has your most current information on file for your utility billing account.
Geneva's new retail, commercial, service and industrial customers moving to the City can establish utility services with the Finance Department.
Looking to relocate or close your business? Commercial, retail and industrial customers can contact the City to terminate utility services.