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Repayment Plan

Geneva customers who have unpaid City utility bills will have an opportunity to bring their account balances current as part of a new repayment plan. Find an application form and FAQs online.

Online Bill PayOther Helpful Info

Have multiple utility accounts with City? Read instructions on how to add another address to your account.

If you pay your bill electronically, do not forget to check out important messages and inserts you would have received if your bill had been mailed. 


Never be late or miss a payment again. You can sign up for automatic deductions from your bank account on the scheduled due date. Print and complete the Authorization Agreement for Auto Payment form to sign up, change or cancel your AutoPay information. Include a canceled check and mail to the City of Geneva Finance Department, 15 S. First St., Geneva, IL 60134. Please allow one billing cycle for Autopay to begin.

Privacy Policy

Read more about the City of Geneva’s privacy policy.

Credit Card Policy Change

Please note: As of 2018, the City of Geneva will no longer be accepting credit card payments that are $5,000 or higher. Questions can be directed to the City’s Finance Department.Accepted Credit Cards