Powering Up

Reporting Outages
Normal business hours
Public Works Electric Division at 630-232-1503

After-hours, Weekends, Holidays
Police Department at 630-232-4736.
Online requests & social media accounts are not monitored 24 hours a day.

Geneva owns and operates its own electric utility, and we take great pride in providing reliable service to our community. However, like all utilities, we are susceptible to outages stemming from bad weather, animals and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's website homepage. Subscribe for "Community Alerts" via Notify Me.

May 18

May 18 - Near Geneva High School

Posted on May 18, 2018 at 11:39 AM by Kevin Stahr

A squirrel knocked out power to nine customers May 18 located just west of Geneva High School.

Tag(s): Squirrel, Power Outage

Apr 20

April 12 - Lincoln Square Subdivision

Posted on April 20, 2018 at 11:29 AM by Kevin Stahr

An underground contractor accidentally dug into primary cable without locates, causing a power outage for 24 customers April 12 in the Lincoln Square subdivision on Geneva's west side.

Tag(s): Underground Contractor, Power Outage

Apr 03