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Powering Up

Reporting Outages
Normal business hours
Public Works Electric Division at 630-232-1503

After-hours, Weekends, Holidays
Police Department at 630-232-4736.
Online requests & social media accounts are not monitored 24 hours a day.

Geneva owns and operates its own electric utility, and we take great pride in providing reliable service to our community. However, like all utilities, we are susceptible to outages stemming from bad weather, animals and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's website homepage. Subscribe for "Community Alerts" via Notify Me.

Jun 28

Willowbrook Way & Prairieview Drive - June 26

Posted on June 28, 2021 at 5:45 PM by Kevin Stahr

Thirty-two customers lost power at 10:28 a.m. June 26 after an underground cable fault occurred on the City's west side.

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Jun 14

Geneva East & Kirkwood Subdivisions - June 11

Posted on June 14, 2021 at 9:46 AM by Kevin Stahr

Just under 1,200 customers lost power at 3:27 p.m. June 11 after an underground cable fault occurred on the City's east side.

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May 27

Sandholm & Harrison Streets - May 26

Posted on May 27, 2021 at 2:23 PM by Kevin Stahr

Four customers lost power at 4:50 p.m. May 26 after a tree fell down and took out electric service on the City's east side.

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