Powering Up

Reporting Outages
Normal business hours
Public Works Electric Division at 630-232-1503

After-hours, Weekends, Holidays
Police Department at 630-232-4736.
Online requests & social media accounts are not monitored 24 hours a day.

Geneva owns and operates its own electric utility, and we take great pride in providing reliable service to our community. However, like all utilities, we are susceptible to outages stemming from bad weather, animals and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's website homepage. Subscribe for "Community Alerts" via Notify Me.

Apr 20

April 12 - Lincoln Square Subdivision

Posted on April 20, 2018 at 11:29 AM by Kevin Stahr

An underground contractor accidentally dug into primary cable without locates, causing a power outage for 24 customers April 12 in the Lincoln Square subdivision on Geneva's west side.

Tag(s): Underground Contractor, Power Outage

Apr 03

April 3 - Randall Square Subdivision

Posted on April 3, 2018 at 11:46 AM by Kevin Stahr

An underground cable fault knocked out power for 53 customers overnight April 3 in the Randall Square subdivision on Geneva's west side.

Tag(s): Power Outage

Apr 03

March 9 - Ashby Court

Posted on April 3, 2018 at 11:40 AM by Kevin Stahr

A bad transformer fuse resulted in a 67-minute power outage early March 9 for eight home in the 300 block of Ashby Court in the Fisher Farms subdivision.

Tag(s): Power Outage