Powering Up

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Reporting Outages
Normal business hours
Public Works Electric Division at 630-232-1503

After-hours, Weekends, Holidays
Police Department at 630-232-4736.

Online requests & social media accounts are not monitored 24 hours a day.

Geneva owns and operates its own electric utility, and we take great pride in providing reliable service to our community. However, like all utilities, we are susceptible to outages stemming from bad weather, animals and more. This blog is designed to provide updates on what caused outages after service has been restored. Large-scale incidents will be posted in real-time on the City's website homepage. Subscribe for "Community Alerts" via Notify Me.

Feb 09

Randall Square & Pepper Valley - Feb. 6

Posted on February 9, 2026 at 10:27 AM by Kevin Stahr

Nearly 1,200 Geneva customers in the Peppery Valley and Randall Square subdivisions lost power at 2:04 p.m. Feb. 6 due to a faulty underground cable.

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