The Water and Wastewater Division includes the Divisions of Water Treatment and Supply, Wastewater Treatment, and Water and Sewer Maintenance.
 
The Division is responsible for providing reliable, high-quality drinking water, wastewater treatment-related services that are protective of customer health and safety, and maintaining 100% compliance with state and federal standards all at the most economical price obtainable.
 
The City’s Water Division serves about 7,300 residential, 730 commercial, 31 industrial, and 40 governmental customers.

Irrigation / Backflow Device Information

The City is proud of the water that we deliver to you every day.  In order to protect our water distribution system, the City needs your assistance in completing and submitting the attached cross connection control survey.

As a reminder, business lawn irrigation and fire protection fees will be assessed on the utility bills Oct. 15 to Nov. 6 annually. Read more about cross connection fees for more information.
 
Residential irrigation test results should be submitted to Aqua Backflow. People who have questions about the process, please call the City’s Public Works Department at 630-232-1551 or Aqua Backflow at 866-777-2124. Please see the cross connection control notice for more information.
 
Please be advised that a $15 yearly administration fee for residential lawn irrigation systems will be automatically added to a customer’s May utility bill. The City of Geneva has reduced this by $10 per year to accommodate charges that people’s plumber will now be assessed to report your results to Aqua Backflow.
 
Residents who chose not to utilize their irrigation system must submit a temporary removal form annually. Completed forms, along with a photo of the device showing it is not installed, can be sent to Aqua Backflow via email or U.S. Mail.